Privacy policy
Last update: August 29, 2026
PRIVACY POLICY
Mission Ready Lodging
Effective Date: August 21, 2023
Last Updated: August 29, 2026
Mission Ready Lodging (“Mission Ready Lodging,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request information or a quote, inquire about availability, make or request a reservation, enter into a lodging or rental agreement, or otherwise interact with Mission Ready Lodging.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
The information we collect depends on how you interact with us.
Information You Provide Directly
We may collect information such as:
Name
Email address
Telephone number
Mailing or residential address
Requested check-in and check-out dates
Number of occupants
Information concerning pets, parking, or other lodging requirements
Employer, company, agency, military affiliation, relocation provider, insurance housing provider, or other organization associated with your stay
Communications you send to us
Reservation and lodging history
Payment and billing information
Emergency contact information
Information necessary to prepare or administer a lodging, occupancy, or rental agreement
When reasonably necessary for a reservation, identity verification, security, or lawful screening process, we may also request additional information, such as identification information or documentation necessary to verify the identity of a prospective guest or tenant.
We ask that you not provide sensitive personal information unless it is reasonably necessary for your lodging request or we specifically request it through an appropriate process.
Payment Information
Payments may be processed through third-party payment processors or booking platforms.
Depending on the payment method used, the payment processor may collect payment-card, banking, billing, or other financial information directly from you. Mission Ready Lodging may receive transaction details, payment status, billing information, and limited payment information necessary to administer the reservation.
We do not intentionally collect or retain complete payment-card information when a third-party payment processor handles the transaction directly.
Screening and Verification Information
For certain stays, Mission Ready Lodging may use identity-verification, background-screening, credit-screening, fraud-prevention, or similar service providers where permitted by law.
If a consumer report or similar screening report is used in connection with a housing or lodging decision, we will handle that process in accordance with applicable federal and state law.
Information Collected Automatically
When you visit our website, we or our service providers may automatically collect certain technical information, including:
Internet Protocol (IP) address
Browser type
Device type
Operating system
Pages viewed
Date and time of visits
Referring website
General geographic information derived from an IP address
Website interactions
Cookie and similar technology identifiers
We may use this information for website operation, security, analytics, fraud prevention, troubleshooting, and understanding how visitors use our website.
2. How We Use Personal Information
Mission Ready Lodging may use personal information to:
Respond to inquiries and availability requests
Prepare lodging quotes
Process and manage reservations
Communicate regarding a current, prospective, or past stay
Verify guest or tenant identity
Prepare lodging, rental, or occupancy agreements
Process payments, refunds, deposits, and other transactions
Coordinate check-in and check-out
Provide customer service
Address maintenance, property access, security, or emergency matters
Communicate with relocation companies, employers, insurance housing providers, government organizations, or other authorized parties connected with a reservation
Prevent fraud, abuse, unauthorized transactions, or unlawful activity
Maintain accounting, tax, insurance, and business records
Protect our guests, properties, business, and legal rights
Comply with applicable laws, regulations, subpoenas, court orders, or other lawful requests
Improve our website, lodging services, and customer experience
Send marketing communications when permitted by law and consistent with your preferences
We seek to collect and use only information that is reasonably necessary for legitimate business purposes.
3. Communications
We may communicate with you by email, telephone, or text message regarding:
Your inquiry
Availability
Quotes
Reservations
Payments
Check-in and check-out
Property information
Maintenance or safety matters
Changes affecting your stay
Other transactional or service-related matters
Where required by law, promotional email or text-message communications will be sent only with appropriate consent.
You may unsubscribe from promotional emails by using the unsubscribe mechanism contained in the message.
If we offer promotional SMS/text messaging, you may opt out of promotional text messages by following the instructions provided with those messages.
Opting out of marketing communications does not prevent us from sending communications that are necessary to administer an inquiry, reservation, contract, payment, or current stay.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Operate essential website functions
Remember preferences
Protect the website against fraud or misuse
Measure website traffic and performance
Understand how visitors use our website
Improve our services
Support advertising or marketing activities, where applicable
Some cookies may be placed by third-party providers that supply website hosting, analytics, advertising, payment, scheduling, or other services.
You may be able to manage certain cookies through your browser settings or through a cookie-management tool provided on our website.
Disabling cookies may affect certain website functionality.
Where applicable law requires consent or an opportunity to opt out of certain advertising or tracking technologies, we will provide the required controls.
5. How We May Disclose Personal Information
We do not disclose personal information except as reasonably necessary for our business operations, to provide lodging services, at your direction, or as permitted or required by law.
We may disclose information to the following categories of recipients:
Service Providers
Companies that provide services on our behalf, such as:
Website hosting
Property-management technology
Booking and reservation systems
Payment processing
Email and communications services
Accounting
Customer support
Identity verification
Background or credit screening, where applicable
Fraud prevention
Website analytics
Maintenance or property services
These providers may access information only as necessary to perform services for us, subject to applicable contractual and legal requirements.
Booking and Lodging Platforms
If you interact with Mission Ready Lodging through a third-party platform such as Airbnb, Vrbo, Furnished Finder, a corporate-housing provider, relocation platform, or similar service, information may be exchanged between Mission Ready Lodging and that platform as necessary to manage your inquiry, reservation, payment, or stay.
The platform's own privacy policy also applies to information it collects directly.
Corporate, Government, Relocation, and Insurance Partners
When a stay is being arranged, paid for, reimbursed, or coordinated by another organization, we may disclose information reasonably necessary to administer the stay to:
Employers
Corporate relocation companies
Government or military-related organizations
Defense contractors
Temporary housing companies
Insurance companies
Additional Living Expense (“ALE”) housing providers
Relocation coordinators
We will seek to limit such information to what is reasonably necessary for the relevant purpose.
Legal and Safety Disclosures
We may disclose personal information where we reasonably believe doing so is necessary to:
Comply with applicable law
Respond to a subpoena, court order, warrant, or other lawful request
Protect our legal rights or property
Enforce agreements
Investigate suspected fraud or unlawful activity
Protect the safety of guests, occupants, employees, contractors, property owners, or others
Respond to an emergency
Business Transactions
If Mission Ready Lodging undergoes a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information may be disclosed as part of that transaction, subject to applicable law.
6. Sale and Targeted Advertising
Mission Ready Lodging does not sell personal information for money as part of our ordinary business operations.
Our website may use analytics, advertising, or similar technologies that involve disclosures of online identifiers or activity information to third parties.
Depending on the technology used and the law applicable to you, certain disclosures may be considered “sharing,” “targeted advertising,” or a “sale” under particular state privacy laws even where no money changes hands.
Where applicable law provides a right to opt out of such processing, Mission Ready Lodging will provide an appropriate method for exercising that right.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Managing inquiries and reservations
Fulfilling contracts
Maintaining tax and accounting records
Meeting insurance requirements
Resolving disputes
Preventing fraud
Enforcing agreements
Complying with legal obligations
Different categories of information may be retained for different periods.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate business-record requirements.
8. Data Security
Mission Ready Lodging uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.
These measures are intended to reduce the risk of unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.
You are responsible for using appropriate care when transmitting sensitive information electronically.
9. Your Privacy Choices and Rights
Depending on where you reside and whether a particular privacy law applies to Mission Ready Lodging, you may have certain rights relating to your personal information.
These rights may include the right to:
Confirm whether we process your personal information
Request access to certain personal information
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a portable copy of certain information
Opt out of certain sales of personal information
Opt out of certain targeted advertising
Opt out of certain automated profiling decisions
Withdraw consent where processing is based on consent
These rights are subject to applicable legal exceptions and eligibility requirements.
To submit a privacy request, contact us using the information in the Contact Us section below.
We may need to verify your identity before processing a request.
Where applicable law provides a right to appeal our decision concerning a privacy request, you may submit an appeal using the same contact information and identifying your communication as a Privacy Request Appeal.
We will not unlawfully discriminate against an individual for exercising an applicable privacy right.
10. Virginia Residents
Virginia's Consumer Data Protection Act may provide eligible Virginia consumers with rights regarding access, correction, deletion, portability, and certain opt-out choices when the law applies to the business processing their information.
Mission Ready Lodging will honor rights required by the Virginia Consumer Data Protection Act when that law applies to our processing activities.
Virginia residents may submit an applicable request or appeal using the contact information below.
11. California and Other State Privacy Rights
Residents of California and certain other states may have additional privacy rights when their state's privacy law applies to Mission Ready Lodging.
Those rights may differ based on the jurisdiction and may be subject to business-size, revenue, data-volume, or other statutory thresholds.
Where a state privacy law applies to Mission Ready Lodging, we will process qualifying requests in accordance with that law.
12. Children's Privacy
Mission Ready Lodging's website and lodging services are directed to adults arranging accommodations and are not directed to children under 13.
We do not knowingly solicit or collect personal information directly from children under 13 through our website.
Reservations and lodging agreements must be made by an adult who has legal authority to enter into the applicable agreement.
Information concerning minor occupants may occasionally be provided by a parent or legal guardian when reasonably necessary to administer a family lodging arrangement.
If you believe a child under 13 has provided personal information to us without appropriate authorization, please contact us so that we can evaluate and, where appropriate, delete the information.
13. Third-Party Websites and Services
Our website may contain links to websites, booking platforms, payment services, social-media services, mapping services, or other third-party services.
Mission Ready Lodging does not control the privacy practices of those third parties.
Information you provide directly to another company is governed by that company's privacy policy, and we encourage you to review those policies before providing personal information.
14. Do Not Track and Privacy Signals
Some web browsers provide “Do Not Track” signals or other browser-based privacy preferences.
There is not a single universally accepted standard governing all such signals.
Where applicable law requires Mission Ready Lodging to recognize a legally valid browser-based opt-out preference signal, we will take reasonable steps to honor that requirement when supported by the technologies used on our website.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal requirements, or business operations.
When we update the Privacy Policy, we will revise the “Last Updated” date above.
If changes are material, we may provide additional notice where required by law.
Your continued use of our website after an updated Privacy Policy becomes effective is subject to the updated policy.
16. Contact Us
For questions about this Privacy Policy, our privacy practices, or a request regarding your personal information, contact:
Mission Ready Lodging
Email: [PRIVACY OR BUSINESS EMAIL ADDRESS]
Phone: [BUSINESS PHONE NUMBER]
Mailing Address:
[BUSINESS MAILING ADDRESS]
[CITY, STATE ZIP]
Website: [WEBSITE ADDRESS]
Please include “Privacy Request” in the subject line of privacy-related correspondence.
