Privacy policy

Last update: August 29, 2026

PRIVACY POLICY

Mission Ready Lodging
Effective Date: August 21, 2023
Last Updated: August 29, 2026

Mission Ready Lodging (“Mission Ready Lodging,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request information or a quote, inquire about availability, make or request a reservation, enter into a lodging or rental agreement, or otherwise interact with Mission Ready Lodging.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Mailing or residential address

  • Requested check-in and check-out dates

  • Number of occupants

  • Information concerning pets, parking, or other lodging requirements

  • Employer, company, agency, military affiliation, relocation provider, insurance housing provider, or other organization associated with your stay

  • Communications you send to us

  • Reservation and lodging history

  • Payment and billing information

  • Emergency contact information

  • Information necessary to prepare or administer a lodging, occupancy, or rental agreement

When reasonably necessary for a reservation, identity verification, security, or lawful screening process, we may also request additional information, such as identification information or documentation necessary to verify the identity of a prospective guest or tenant.

We ask that you not provide sensitive personal information unless it is reasonably necessary for your lodging request or we specifically request it through an appropriate process.

Payment Information

Payments may be processed through third-party payment processors or booking platforms.

Depending on the payment method used, the payment processor may collect payment-card, banking, billing, or other financial information directly from you. Mission Ready Lodging may receive transaction details, payment status, billing information, and limited payment information necessary to administer the reservation.

We do not intentionally collect or retain complete payment-card information when a third-party payment processor handles the transaction directly.

Screening and Verification Information

For certain stays, Mission Ready Lodging may use identity-verification, background-screening, credit-screening, fraud-prevention, or similar service providers where permitted by law.

If a consumer report or similar screening report is used in connection with a housing or lodging decision, we will handle that process in accordance with applicable federal and state law.

Information Collected Automatically

When you visit our website, we or our service providers may automatically collect certain technical information, including:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Date and time of visits

  • Referring website

  • General geographic information derived from an IP address

  • Website interactions

  • Cookie and similar technology identifiers

We may use this information for website operation, security, analytics, fraud prevention, troubleshooting, and understanding how visitors use our website.

2. How We Use Personal Information

Mission Ready Lodging may use personal information to:

  • Respond to inquiries and availability requests

  • Prepare lodging quotes

  • Process and manage reservations

  • Communicate regarding a current, prospective, or past stay

  • Verify guest or tenant identity

  • Prepare lodging, rental, or occupancy agreements

  • Process payments, refunds, deposits, and other transactions

  • Coordinate check-in and check-out

  • Provide customer service

  • Address maintenance, property access, security, or emergency matters

  • Communicate with relocation companies, employers, insurance housing providers, government organizations, or other authorized parties connected with a reservation

  • Prevent fraud, abuse, unauthorized transactions, or unlawful activity

  • Maintain accounting, tax, insurance, and business records

  • Protect our guests, properties, business, and legal rights

  • Comply with applicable laws, regulations, subpoenas, court orders, or other lawful requests

  • Improve our website, lodging services, and customer experience

  • Send marketing communications when permitted by law and consistent with your preferences

We seek to collect and use only information that is reasonably necessary for legitimate business purposes.

3. Communications

We may communicate with you by email, telephone, or text message regarding:

  • Your inquiry

  • Availability

  • Quotes

  • Reservations

  • Payments

  • Check-in and check-out

  • Property information

  • Maintenance or safety matters

  • Changes affecting your stay

  • Other transactional or service-related matters

Where required by law, promotional email or text-message communications will be sent only with appropriate consent.

You may unsubscribe from promotional emails by using the unsubscribe mechanism contained in the message.

If we offer promotional SMS/text messaging, you may opt out of promotional text messages by following the instructions provided with those messages.

Opting out of marketing communications does not prevent us from sending communications that are necessary to administer an inquiry, reservation, contract, payment, or current stay.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate essential website functions

  • Remember preferences

  • Protect the website against fraud or misuse

  • Measure website traffic and performance

  • Understand how visitors use our website

  • Improve our services

  • Support advertising or marketing activities, where applicable

Some cookies may be placed by third-party providers that supply website hosting, analytics, advertising, payment, scheduling, or other services.

You may be able to manage certain cookies through your browser settings or through a cookie-management tool provided on our website.

Disabling cookies may affect certain website functionality.

Where applicable law requires consent or an opportunity to opt out of certain advertising or tracking technologies, we will provide the required controls.

5. How We May Disclose Personal Information

We do not disclose personal information except as reasonably necessary for our business operations, to provide lodging services, at your direction, or as permitted or required by law.

We may disclose information to the following categories of recipients:

Service Providers

Companies that provide services on our behalf, such as:

  • Website hosting

  • Property-management technology

  • Booking and reservation systems

  • Payment processing

  • Email and communications services

  • Accounting

  • Customer support

  • Identity verification

  • Background or credit screening, where applicable

  • Fraud prevention

  • Website analytics

  • Maintenance or property services

These providers may access information only as necessary to perform services for us, subject to applicable contractual and legal requirements.

Booking and Lodging Platforms

If you interact with Mission Ready Lodging through a third-party platform such as Airbnb, Vrbo, Furnished Finder, a corporate-housing provider, relocation platform, or similar service, information may be exchanged between Mission Ready Lodging and that platform as necessary to manage your inquiry, reservation, payment, or stay.

The platform's own privacy policy also applies to information it collects directly.

Corporate, Government, Relocation, and Insurance Partners

When a stay is being arranged, paid for, reimbursed, or coordinated by another organization, we may disclose information reasonably necessary to administer the stay to:

  • Employers

  • Corporate relocation companies

  • Government or military-related organizations

  • Defense contractors

  • Temporary housing companies

  • Insurance companies

  • Additional Living Expense (“ALE”) housing providers

  • Relocation coordinators

We will seek to limit such information to what is reasonably necessary for the relevant purpose.

Legal and Safety Disclosures

We may disclose personal information where we reasonably believe doing so is necessary to:

  • Comply with applicable law

  • Respond to a subpoena, court order, warrant, or other lawful request

  • Protect our legal rights or property

  • Enforce agreements

  • Investigate suspected fraud or unlawful activity

  • Protect the safety of guests, occupants, employees, contractors, property owners, or others

  • Respond to an emergency

Business Transactions

If Mission Ready Lodging undergoes a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information may be disclosed as part of that transaction, subject to applicable law.

6. Sale and Targeted Advertising

Mission Ready Lodging does not sell personal information for money as part of our ordinary business operations.

Our website may use analytics, advertising, or similar technologies that involve disclosures of online identifiers or activity information to third parties.

Depending on the technology used and the law applicable to you, certain disclosures may be considered “sharing,” “targeted advertising,” or a “sale” under particular state privacy laws even where no money changes hands.

Where applicable law provides a right to opt out of such processing, Mission Ready Lodging will provide an appropriate method for exercising that right.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Managing inquiries and reservations

  • Fulfilling contracts

  • Maintaining tax and accounting records

  • Meeting insurance requirements

  • Resolving disputes

  • Preventing fraud

  • Enforcing agreements

  • Complying with legal obligations

Different categories of information may be retained for different periods.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate business-record requirements.

8. Data Security

Mission Ready Lodging uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

These measures are intended to reduce the risk of unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

You are responsible for using appropriate care when transmitting sensitive information electronically.

9. Your Privacy Choices and Rights

Depending on where you reside and whether a particular privacy law applies to Mission Ready Lodging, you may have certain rights relating to your personal information.

These rights may include the right to:

  • Confirm whether we process your personal information

  • Request access to certain personal information

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a portable copy of certain information

  • Opt out of certain sales of personal information

  • Opt out of certain targeted advertising

  • Opt out of certain automated profiling decisions

  • Withdraw consent where processing is based on consent

These rights are subject to applicable legal exceptions and eligibility requirements.

To submit a privacy request, contact us using the information in the Contact Us section below.

We may need to verify your identity before processing a request.

Where applicable law provides a right to appeal our decision concerning a privacy request, you may submit an appeal using the same contact information and identifying your communication as a Privacy Request Appeal.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

10. Virginia Residents

Virginia's Consumer Data Protection Act may provide eligible Virginia consumers with rights regarding access, correction, deletion, portability, and certain opt-out choices when the law applies to the business processing their information.

Mission Ready Lodging will honor rights required by the Virginia Consumer Data Protection Act when that law applies to our processing activities.

Virginia residents may submit an applicable request or appeal using the contact information below.

11. California and Other State Privacy Rights

Residents of California and certain other states may have additional privacy rights when their state's privacy law applies to Mission Ready Lodging.

Those rights may differ based on the jurisdiction and may be subject to business-size, revenue, data-volume, or other statutory thresholds.

Where a state privacy law applies to Mission Ready Lodging, we will process qualifying requests in accordance with that law.

12. Children's Privacy

Mission Ready Lodging's website and lodging services are directed to adults arranging accommodations and are not directed to children under 13.

We do not knowingly solicit or collect personal information directly from children under 13 through our website.

Reservations and lodging agreements must be made by an adult who has legal authority to enter into the applicable agreement.

Information concerning minor occupants may occasionally be provided by a parent or legal guardian when reasonably necessary to administer a family lodging arrangement.

If you believe a child under 13 has provided personal information to us without appropriate authorization, please contact us so that we can evaluate and, where appropriate, delete the information.

13. Third-Party Websites and Services

Our website may contain links to websites, booking platforms, payment services, social-media services, mapping services, or other third-party services.

Mission Ready Lodging does not control the privacy practices of those third parties.

Information you provide directly to another company is governed by that company's privacy policy, and we encourage you to review those policies before providing personal information.

14. Do Not Track and Privacy Signals

Some web browsers provide “Do Not Track” signals or other browser-based privacy preferences.

There is not a single universally accepted standard governing all such signals.

Where applicable law requires Mission Ready Lodging to recognize a legally valid browser-based opt-out preference signal, we will take reasonable steps to honor that requirement when supported by the technologies used on our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal requirements, or business operations.

When we update the Privacy Policy, we will revise the “Last Updated” date above.

If changes are material, we may provide additional notice where required by law.

Your continued use of our website after an updated Privacy Policy becomes effective is subject to the updated policy.

16. Contact Us

For questions about this Privacy Policy, our privacy practices, or a request regarding your personal information, contact:

Mission Ready Lodging

Email: [PRIVACY OR BUSINESS EMAIL ADDRESS]

Phone: [BUSINESS PHONE NUMBER]

Mailing Address:
[BUSINESS MAILING ADDRESS]
[CITY, STATE ZIP]

Website: [WEBSITE ADDRESS]

Please include “Privacy Request” in the subject line of privacy-related correspondence.